Why this happens
The app checks your license regularly while online. It shows this message when the server confirms that the computer no longer has access: it was removed in the dashboard or signed out, the license was refunded or revoked, or a shared license was taken back by its owner.
It also appears after more than 7 days without a successful connection, when the signed offline permission has run out.
Get back to work
- Connect to the internet and open NativeActions.
- Choose Sign in in browser and confirm the computer with the account that has an available license.
- If the app then says a license seat is needed, free a seat or add a license from your dashboard.
What happens to running work
A job that is running when access ends stops at its next safe point and reports that access has ended. Original files are never changed; partial results are not published as finished files.