01

Remove the old computer

  1. Sign in to the dashboard and find the license with the old device.
  2. Choose Remove device and confirm.
  3. Check the availability date shown on the license.
  4. When it is available, sign in from the NativeActions app on the new computer.
02

Why there can be a wait

An offline computer may still have a valid signed permission. Removing it prevents renewal, but cannot recall a permission already stored offline. The seat becomes reusable after that permission expires, within 7 days.

This reservation prevents one purchased seat from being used on multiple computers at once. Your perpetual license itself does not expire.

03

Using several computers

Each active computer needs its own license. If your account has several available licenses, signing in on another computer can use a different available seat without waiting for the old one.

You’re all set.Back to the help center