Licenses follow the confirmed payment
Licenses are added only after Stripe confirms the payment. For most cards this takes seconds. Some payment methods and bank checks take longer, and a browser redirect alone is not treated as payment.
Check your account
- Open Billing in the dashboard and find the order. Paid orders list their license count.
- Refresh the dashboard. New licenses appear on the Licenses page once the order is paid.
- Make sure you are signed in with the same account you used for the purchase.
- If the order still shows as awaiting payment after an hour, do not buy again. Contact support with the order reference shown in Billing.
Connect a computer
A new license is ready to use as soon as it appears. On the computer that should use it, sign in from the NativeActions app; the app connects to the first available license on your account.
You’re all set.Back to the help center