Look in the usual places
- Wait a few minutes. Delivery is usually quick but can be delayed by your email provider.
- Check Spam, Junk, Promotions and Updates folders, and search for “NativeActions”.
- Make sure you used the same address as your account. Addresses with a typo never receive a message.
Request a new email
Use the sign-up or password reset page to request another email. If you request several in a row, the website may ask you to wait before the next attempt. Always use the newest link; earlier links may stop working.
Company and school addresses
Some organisations quarantine new senders. Ask your IT team to release messages from nativeactions.com, or use a personal address for your account. Purchase and license emails are also shown in your dashboard, so nothing important depends on email alone.
You’re all set.Back to the help center